Submit A Bug Report
Overview
We’re incredibly proud of our platform and have strived to build the most flexible solution we can to cater for customers with any size property portfolio. Due to the flexible nature of the platform it’s inevitable that occasional bugs will spring up.
Our team of developers are here to help and will prioritise fixing any bugs as soon as we’re aware of them.
For any issues you cant troubleshoot yourself please submit a bug report by email to: bugreport @ yourwelcome.com
For all software related issues, a great bug report always contains the following essential parts:
- Summary
- Setup
- Steps to reproduce
- Expected result
- Actual result
If you’re feeling especially helpful, one additional part is always appreciated:
6. Additional notes
Read the breakdown (from the left menu) of the above 6 items or skip to the template section.